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| Business service centres seek excellence |
| Bratislava, 30.12.2015 |
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| The increasing number of business service centres (BSCs) in Slovakia aim to become centres of excellence turning their focus from providing services to research and development. This trend however creates challenges in seeking more qualified workers.
“The potential of Slovakia in [research] sector is still not fully discovered,” AT&T Global Network Services Slovakia General Manager Gabriel Galgóci told The Slovak Spectator. “For such improvement, however, some changes in intellectual property protection on the national and EU level should be made.”
An American Chamber of Commerce (AmCham) survey found that 19 BSCs joined in the Business Service Center Forum (BSCF) contributed €65 million in employee income taxes and €191 million in form of social security in 2014. Their salaries totalled €398 million in 2014 while the average monthly salary reached €1,660 in 2013. Total number of full-time employed people in those BSCs was 23,000. AmCham Slovakia surveyed 19 BSCs in early 2015 and the numbers look to be holding steady.
When additional firms which are not members of the forum are counted, the actual number of employees could reach 30,000, the Trend economic weekly wrote.
New centres coming
Several BSCs were announced or extended in 2015. For example, the Dutch ING Bank announced in February 2015 that it will open a BSC in Slovakia which will be responsible for all 40 countries in which ING operates. It should employ 300 people.
The Brazilian company Embraco wants to open a new BSC in the eastern Slovak city of Košice which is 80-kilometres away from company’s plant in Spišská Nová Ves. The noted international compressor company will employ 150 people there.
“Embraco established itself in Slovakia and achieves great results in research and development along with having beneficial portfolio of produced compressors,” Embraco spokeswoman Gabriela Vlková told The Slovak Spectator.
Lighting manufacturer Osram, based in Nové Zámky, will create at least 200 jobs in the Nitra Region by 2018 at a new BSC for EMEA region, the Hospodárske Noviny daily reported in April 2015.
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Address : Euro-Brew Ltd., Hlboká 22, 917 01 Trnava, Slovakia
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